At Raleigh Hand to Shoulder Center, we care about the health of our patients, staff, and community. We have implemented several strategies to reduce the risk of COVID-19 in our office:
Patients, visitors, and staff must wear a mask or face covering while in our office at all times. A mask can be provided to a patient who does not have one. The mask must fully cover the nose and mouth.
We request that only the patient comes into the office for the visit to reduce the number of people in the building. Exceptions include parent of a minor patient, patients with disabilities, interpreters, and other special circumstances.
Patients are screening for signs and symptoms of COVID-19. Temperature checks at the office front desk are required. Patients will be asked to reschedule if they have had a recent exposure to a known COVID positive individual or if they are experiencing signs or symptoms of possible COVID infection.
Everyone is encouraged to use hand sanitizers, which are located in exam rooms and accessible in several locations within the office.
Exam room tables are wiped with disinfectant between patients by our office staff.
Commonly touched surfaces in the office are wiped with disinfectant regularly.
HEPA air filters have been installed in several locations within our office.
Clear barrier shields are available for use in the therapy department to minimize transmission of respiratory droplets.
Social distancing guidelines are followed whenever possible. Physical examinations of the patient will be performed as appropriate for diagnosis and treatment.
Employees are required to stay home if they have signs or symptoms of infection or if they have an elevated temperature.
Telemedicine is available for patients who are not able to have an in-person visit.
We review the CDC and NC Department of Health guidelines for recommendations. We routinely monitor local and state COVID-19 case counts.